Privacy policy
Updated (3/29/24)
This Privacy Policy describes how The Freak Store (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from cloudmoon.co (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Service
What We Collect:
Your Details: When you choose our comfy clothes, intimate accessories, or join our updates, we might collect your name, address, email, and phone number.
Safe Payments: If you make a purchase, your payment info is handled securely by trusted payment partners. We're working with limited resources, but your security is a top priority.
How You Surf: We gather info about your device (like IP address and browser type) to enhance your experience on our website.
How We Use Your Info:
Personal Information: We may collect personal information, including but not limited to, names, addresses, email addresses, and phone numbers when you make a purchase or sign up for our newsletter. Your details also help us process and send out your orders.
Communication: With your consent, we may use your contact information to send you updates, promotional offers, and newsletters. You can opt-out of these communications at any time.
Make Things Better: We analyze how you use our website to enhance our services, tailor content, and improve the overall user experience. Along with providing you more targeted Ads. Your feedback matters, and we're working on growing to serve you better.
Data Security:
Your info is like a secret handshake – we keep it safe. Our website uses industry standard data encryption protocols to ensure everything stays private, even if we're not as big as the giants out there.
Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to third parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Meta
Cloud & Moon Has recently partnered with META inc. AKA Facebook. In order to reach more customers. To have your information erased from our databases please reach out to inbox@cloudmooon.co META TERMS HERE https://www.facebook.com/business/help/363303621411154?id=818859032317965
TikTok
Cloud & Moon Has recently partnered with TikTok.
We use the TikTok Pixel and Conversions API (Events API) to measure ad performance, optimize campaigns, and enable retargeting on TikTok.
We share the following information with TikTok:
• Hashed identifiers (e.g., email addresses, phone numbers)
• Device information (e.g., IP address, browser user agent)
• Purchase events and other interactions (e.g., Add to Cart, View Content, Purchases)
This data helps TikTok improve ad targeting, measure conversions, and personalize ads. For details on how TikTok handles this data, see their privacy policy: https://www.tiktok.com/legal/privacy-policy.
We share this data only with your consent where required (via our cookie banner) and in compliance with applicable laws like GDPR and CCPA
Your Rights:
You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights, please contact us at freakstore.inquiries@gmail.com
Changes to This Privacy Policy:
We reserve the right to update our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
By using our website, you consent to the terms outlined in this Privacy Policy.
If you have any questions or concerns about our Privacy Policy, please contact us at Inbox@cloudmoon.co
Your support means everything as we work to grow and serve you better. Thank you for your trust and understanding,
The Cloud & Moon Team